Job ID
#QUA-140

Location
San Carlos, CA

About Jolly Technologies
Jolly Technologies develops and distributes a suite of secure identification, visitor tracking software, access control software, and a variety of other custom security products. As the recognized leader in the rapidly growing secure identification market, Jolly Technologies is partnered with the industries largest hardware manufacturers to offer complete solutions through our channel partners.

Summary
The QA/Tech Support Manager is responsible for testing our product line, evaluating similar products and making feature recommendations. You will provide telephone- and email-based technical support to our customers and prospects.

• Learn our product functionality inside and out
• Thoroughly test our software
• Create detailed documentation of bugs and functional problems using our reporting systems
• Make recommendations for new functionality
• Answer tech support calls and resolve customer issues
• Be an active voice and contributor as a part of our engineering team

• College  degree in related field
• Experience in MIS, Computer Science, Computer Engineering, or Technical Support
• Proven problem solving abilities 
• Positive and optimistic attitude
• Skillful follow-up techniques
• Desire to learn and advance as an integral part of a growing software company

• Work Eligibility: US Citizen / Permanent Resident

How to Apply
Qualified candidates, please e-mail your resumes to jobs@jollytech.com. Please specify the position applied for and include salary requirements.

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